Customer Care

Shipping:

We take pride in preparing your order with care.  Please allow 3-5 business days for packing and processing.  Once dispatched, standard delivery times apply:

Metro Australia (e.g,, Sydney, Melbourne, Brisbane): is normally expected to take 3-7 business days.

Disclaimer:

Each item is handmade and may be some slight variations or minor imperfections.  These make every piece unique and are a natural part of the artisanal process.

Returns Policy:

We want you to love your purchase! If you're not completely satisfied, you may return unused items in their original condition within 30 days of delivery for a refund or exchange.

Please note:

. Return Shipping costs are the buyers responsibility. 

. Refunds will be issued once the item is received and inspected.

. For return requests please contact us at admin@thelittlerattanclub.com.au

Contact:

You can contact us at admin@thelittlerattanclub.com.au

Warehouse:

Our warehouse is based in Ringwood, Victoria